Mesh Motion Inc. (“MM,” “we” or “us”) respects your privacy and is committed to protecting the personal information that you share with us. By using MM’s website located at www.bitlock.co (the “Website”), including any accessing, browsing, use or downloading of, or registration for any content, material, or services contained on or offered through the Website:
• You acknowledge that you have read, understood, and agree to be bound by this Privacy Policy in full;
• You do not expect MM to take any measures to safeguard confidential data or information other than as set forth in this Privacy Policy; and
• You will not do anything to violate the terms of this Privacy Policy.
This Privacy Policy outlines our practices for collection, use, and disclosure of your information that you provide to us when you use the Website, and any and all sub-domains of such Website, use the BitLock application on your iPhone or Android phone or mobile device (the “Application”), as well as the kinds of information we collect when you join BitLock and use our services and/or equipment (“Services”). From time to time, we may update this Privacy Policy. By using our Website, you consent to the procedures and practices discussed in this policy. We encourage you to periodically check this Website for updates. The most recent version of this Privacy Policy is reflected by the date located at the top of this Privacy Policy. Your continued use of the Website affirms your agreement to any changes we make to this Privacy Policy.
Throughout this Privacy Policy, we use several specialized terms. When we use the term “personally identifiable information” or “personally identifiable data” in this Privacy Policy, we mean information that is specific to you as an individual, like your name, postal address, e- mail address, or telephone number. We use the term “aggregate” when we combine information from various persons or users. Information is said to be “anonymous” (or derivatives thereof) if it does not identify individual persons or entities, or associate a particular person or entity with such information.
When you visit our Website to browse or use the Application, we may collect, use, and store information such as the type of operating system, computer modem, device ID and Internet browser you are using, the number of times you visit our website, the particular pages you view, the date and time you access the Website or Application, and the length of your visits to the Website or Application. We may use this information to improve our Website, Application, the Services and user experience, bill you, respond to your inquiries and maintain your account with us. We may share this information with third parties if we choose to aggregate and disclose site traffic information for marketing or commercial purposes.
Voluntary Information: We may collect personal information you voluntarily provide to us including your name, your display name, picture, age, e-mail address, postal address, phone number, mobile number and geographic location. You may provide this information when you request information, register, choose certain on-line options, or for other purposes. We may also collect demographic information such as gender, date of birth, occupation and zip code.
Use of Services: When you use our Services, we may collect information about you, including global positioning information, information about your bicycle rentals (e.g., dates, times, locations) and your use of the Services (e.g., trip routes, mileages, picture taken at the end of the trip). We may also collect information from your mobile device when you use the Application, such as the timestamp, OS name and version, location, trip routes, device identification number, application version, device identifier, stored cookies information, and contacts information.
Automatically Generated Information: We may also collect non-personally identifiable information that is generated automatically while you are visiting or using the Website. This data includes, but is not limited to, information such as IP address, web pages visited before and after visiting the Website, date and time, domain type, type of mobile device you use, your device’s unique ID, web pages you view and links you click on within the Website and interactions with an advertisement delivered by us or a third party advertising vendor. This type of information may be collected using different types of technologies, such as cookies and pixels. An IP address, for example, is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit the Website, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device in order to provide you with geolocation-based search and other functionalities designed to enhance your experience on the Website and understand from what geographical regions the Website visitors come. We also may use your non-personally identifiable information to enhance the Website. All Website users remain anonymous unless they choose to give us their personal information. You may elect not to allow us to collect and use this non-personally identifiable data by following the Opt Out procedures described below.
Cookies and Other Technologies: We may use cookies and other technologies to obtain certain types of information when your web browser accesses the Website or you visit a website in our network. “Cookies” are small pieces of information that are stored by your browser. Cookies are used to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the Website (including IP address) is used to evaluate visitors' use of the Website and to compile statistical reports on Website activity for Mesh Motion. It reports Website trends without identifying individual visitors. We will not associate any data gathered from this Website with any personal information from any source, unless you explicitly submit that information via a fill-in form upon registration on our Website. We may use companies to set cookies on the Website and gather cookie information for us. In some cases, we may also use another company to operate web servers or process credit card purchases for the Website. The Website may use cookies and other technology to speed navigation and keep track of items and to gather anonymous traffic data that we may use to enhance the Website, our offerings, marketing, and other internal purposes.
Disabling Cookies: The “Help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting cookies, how to have the browser notify you when you receive cookies, and how to disable cookies altogether. Note that if you reject or block cookies, it may affect your ability to enjoy the full functionality and experience of the Website.
Web Beacons: Pages of the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Mesh Motion, for example, to count users who have visited those pages or opened an e-mail and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).
Use of Personal Information: If we do receive your personal information, we will only use it for the purposes described where it is collected or otherwise described in this Privacy Policy. We may share this information, including location/GPS and history of trip data and routes, outside of Mesh Motion if:
1. you authorize us to do so;
2. subject to applicable contractual or legal restrictions, it is disclosed to entities that perform marketing or other services for us or on our behalf, such as website hosting and maintenance;
3. subject to applicable contractual or legal restrictions, it is necessary in connection with a sale of all or substantially all of the assets of Mesh Motion or the merger of Mesh Motion into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which Mesh Motion is not the survivor;
4. it is necessary in order to provide our products or services to you (and contacting you when necessary);
5. it is necessary in connection with other business purposes including, without limitation, responding to your inquiries or requests for information or services, customer care, service quality, business management and operation, risk assessment, security, fraud and crime prevention/detection, monitoring, research and analysis, marketing, customer purchasing preferences and trends, dispute resolution and debt collection;
6. we are sending you other information that may be useful to you;
7. it is necessary to disclose in order to protect or defend our rights or property or those of our clients, content partners or users;
8. it is necessary to disclose in order to protect the personal safety of our users or the public;
9. it is necessary to protect the confidentiality or security of your records;
10. it is necessary for us to provide it to our attorneys, accountants, regulators, auditors or other advisors; or
11. otherwise as we are required or permitted by law or required to comply with legal process served upon us, our agents, clients, representatives or our affiliates.
We may also aggregate your personal information with the information of others and may disclose such information in aggregate form for marketing and promotional purposes in a way that would not identify you individually.
Use of Non-Personally Identifiable Information: Any non-personally identifiable information or anonymized information that you send us or is collected, such as your questions, suggestions, information, ideas, or other creative material (“Feedback”) belongs to us and will not be treated as confidential. You acknowledge and agree that we may use, reproduce, adapt, distribute, display, disclose, or create derivative works from Feedback without acknowledgement or compensation to you. We may further use such information to better tailor advertisements and other content in an effort to create a more relevant experience for each person that uses the Website or elsewhere on the Internet. This non- personally identifiable information may also be used to predict responses to advertisements, to help determine which ads perform best and which content is most appropriate for different individuals, to measure and optimize the effectiveness of advertisements, and to provide aggregate reporting to advertisers and clients and for our and their internal purposes. We may use various website analytics tools and technologies regarding activities on the Website that require storage of web session data. The overall aim of these tools is to aid in making the Website easy to use, to proactively identify and correct error conditions and to provide more relevant advertising and content to you. These tools and technologies are also used to assist Website visitors who report problems in the use of the Website. Stored web session data is used in accordance with this Privacy Policy. In an ongoing effort to better understand and serve our customers, we may conduct research on our end users’ demographics, trips, interests, and behavior based on the information provided to us. This research may be compiled and analyzed on an aggregate basis, and we may share this aggregated data with our affiliates, agents, business partners, or general public. This aggregate information does not identify you personally. We may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners and to other third parties for other lawful purposes.
Third Party Use of Cookies: We may use cookies to compile aggregate non-personally identifiable data about Website traffic and Website interaction so that we can offer better experiences and tools in the future. We may also share non-personally identifiable information with companies such as advertisers, agencies, ad networks, or exchanges to enable them to analyze user behaviors or to customize the ads that you encounter.
Third Party Links: The Website may contain links to other websites. Providing such links does not constitute an endorsement, authorization or representation of our affiliation with that third party. No control is exercised over third party websites and these sites may place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. Regardless of whether such website is operated by Mesh Motion or a third party, we encourage you to read the privacy policies or statements of the other websites you visit since they may follow different rules regarding the use
Social Media Platforms and Websites: Any information, communications, or material of any type or nature that you submit to the Website (including, but not limited to any of our pages contained on a social media platform or website such as Facebook or Twitter) by e- mail, posting, messaging, uploading, downloading, or otherwise (collectively, a “Submission”) is done at your own risk and without any expectation of privacy. We cannot control the actions of other users of any social media platform or website and we are therefore not responsible for any content or Submissions contained on such sites and platforms. By visiting any of our pages or websites that are contained on a social media platform or website, you are representing and warranting to us that you have reviewed the applicable privacy policy and terms of use of such platform or website and that you will abide by all such provisions contained therein.
Additionally, in the event that we offer a message board or any other interactive or social- type feature on a website administered directly by us, please be aware that these areas may allow you to publicly post, and share with other users, certain messages, content, or other information (e.g., stories, pictures, tips, etc.). Although we may take certain precautions to protect those who use these areas of one of our websites, we encourage you to be wary of giving out any personal information in such public forums. The information you post can be collected and used by people you do not know. We cannot guarantee the privacy and safety of these areas and are therefore not responsible for any information you choose to post. Your use of these features is fully at your own risk.
E-mail: We appreciate your questions and comments about the Website and services and welcome your e-mails and questions submitted to the Website. We will share your messages with those within our organization who are most capable of addressing the issues contained in your message. We may archive your message for a certain period of time or discard it, but your e-mail address and message will only be used in accordance with this Privacy Policy.
Submitting your e-mail: Submitting your address anywhere on the Website may result in your e-mail address being added to the Mesh Motion e-mail list. You may unsubscribe to Mesh Motion e-mails at any time by opting out of e-mail subscriptions with the “unsubscribe” link included in each e-mail. Your e-mail address will be removed from our marketing list. Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in process.
Suggesting the Website to a Friend: If you elect to use any features that includes suggesting a page to a friend or to inform a friend about the Website or Application or otherwise communicate, Mesh Motion may ask for your friend's name and e-mail address. The Website may automatically send the friend a one-time e-mail inviting them to visit the Website or otherwise provide the information requested by you. Mesh Motion will store and use this information in accordance with this Privacy Policy. Your friend may contact Mesh Motion to request the removal of this information from our databases.
We employ and maintain technology and security measures designed to protect your personal information. However, no data transmission over the Internet can be guaranteed as 100% secure. As a result, while we strive to protect your information, we cannot ensure or warrant the security of any information you transmit to us or receive from us.
We may use non-personally identifiable information to provide more relevant advertising and content. If you would like to stop the Website from collecting certain types of information that provide more tailored online ads and messages to you, send an e-mail to [email protected]. If you elect to opt out of this type of advertising, we will place a cookie on your browser computer to flag that we should not collect data to tailor advertising to your browser. If you delete your cookies, install a new browser, or use a different computer, you may need to revisit this page to opt out.
Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship (a) a list of the categories of personal information, such as name, e-mail and mailing address and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties' direct marketing purposes and (b) the names and addresses of all such third parties. To request the above information, please contact a Mesh Motion representative on the Website or write to us at (with a reference to California Disclosure Information):
Mesh Motion, Inc.
315 Bay St Suite 4
San Francisco, CA 94133
E-mail: [email protected]
We will respond to such requests for information access within thirty (30) days following receipt at the e-mail or mailing address stated above. If we receive your request at a different e-mail or mailing address, we will respond within a reasonable period of time, but not to exceed 150 days from the date received. Please note that we are only required to respond to each customer once per calendar year.
laws designed to protect minors. We strongly encourage parents and guardians to regularly monitor and supervise their children’s online activities. We have no way of distinguishing the age of individuals who access our Website, and so we carry out the same Privacy Policy for individuals of all ages. If a child under the age of 13 has provided personal information on one of our websites without the consent of his or her parent or guardian, we ask that a parent or guardian send an e-mail to [email protected], and we will delete the child’s personal information from our files.
We maintain collected data on servers in the U.S. and may retain back-ups of collected data on servers in the European Union. We may, in the process of providing Services to you, transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are visiting the Website from outside of the United States of America, please be aware that your information may be transferred to, stored or processed in the United States, where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy. By using the Website, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy and hereby consent to the transfer of information to the U.S. and the use and disclosure of information about you including personal information, as described in this Policy.
If you have any questions or suggestions regarding this Policy, please contact us at [email protected] or at the following address: Mesh Motion Inc., 315 Bay Street, Unit 4 San Francisco, CA, 94133
We treat the data of everyone who comes to our Website or uses our Application in accordance with this Privacy Policy, regardless of the user’s “Do Not Track” setting.
This Privacy Policy was last revised on March 15, 2015.